Displaying a price list in an accommodation facility is one of the obligations of accommodation providers.
According to the Hospitality and Catering Industry Act, Article 32 prescribes that the accommodation provider must, among other things, display in each facility the prices of the services offered, information that the tourist tax is included in the price, and must adhere to the displayed prices.
Preparing a price list is the obligation of the accommodation provider, not of the agency they work with, and it is necessary for the price list to be placed in a visible spot in every accommodation facility. For example, if you have three apartments, each of them must contain a copy of the price list, and it must be easily visible and accessible to guests.
The accommodation provider is obliged to visibly display in each facility the prices of services, information that the tourist tax is included in the price, and to comply with the displayed prices.
What must a price list contain?
Although there is no prescribed format for a price list, in order to be valid, it should certainly contain the following elements:
1. Information about the service provider – the accommodation provider
This part, usually placed in the document header, should include the name of the accommodation facility, the full name of the accommodation provider, that is, the person to whom the categorization is issued, the address, and the personal identification number.
2. Name of the service
In text form, or more often in the form of a table, all services that the accommodation provider offers to the guest should be listed. These may include overnight stay per person, overnight stay per day, weekly apartment rental, overnight stay with breakfast, as well as other additional services or items if the accommodation provider offers or charges for them separately, such as laundry service, bicycle rental, the price for a pet staying in the facility, and similar.
At the same time, you should make sure that you have all the necessary permits if they are required for certain services you wish to offer.
3. Validity periods of the prices
Rental prices most often vary depending on the time of year, that is, the season, so different prices for different periods should be clearly stated accordingly. This should be clearly highlighted and easy to understand on the price list.
4. Price
Alongside the service, the price must also be stated, and it must be expressed in the valid currency, that is, in euros. If they wish, the accommodation provider may also state prices in other currencies, but the relevant currency is the euro.
5. The date from which the price list is valid
The price list must include information on the date from which it is valid. The accommodation provider may change the price list as many times as they wish, but each version must clearly indicate the period for which it is valid.
This means that if you have changed the price list, you should also keep the old version in your archive, because in the event of an inspection and their review of whether the amounts on the price list match the amounts charged on the invoice, if the services were charged during the validity of the old price list, the correctness of the charge will need to be proven by presenting that price list.
6. Information about discounts
If you offer discounts to certain groups of guests, for example children, this should also be stated on the price list. You may also offer discounts to repeat guests, stays longer than two weeks, or something else. The decision is yours, but if you offer a discount, write it in the price list as well.
7. VAT note
If the accommodation provider is not in the VAT system, this should be stated on the price list in the following way: VAT is not included in the price pursuant to Article 90, Paragraph 2 of the VAT Act.
8. Note on the tourist tax
Private accommodation providers operating as natural persons pay the tourist tax as a lump sum, in an amount that depends on the number of beds. This means that the tourist tax must not be additionally charged to the guest for each overnight stay, and such a note should also appear on the price list, that is, the price list should state that the tourist tax is included in the price.
Which price should you list if you work with agencies?
Once you have prepared the price list with all the above-mentioned elements, be sure to sign it.
Accommodation providers who work with agencies are often unsure which price should correctly be stated in the price list, because agencies and booking platforms sell the accommodation at higher prices than those we have set ourselves.
The price list displayed to guests should show the base price that we have defined, not the prices offered for our accommodation by the agencies we work with. However, it would be fair to guests to include a note in the price list stating that the prices may differ from those advertised by agencies or on booking platforms.
In this way, you may also encourage guests to contact you directly the next time they wish to book accommodation and thus save on the difference caused by agency commission.
Very important note
It is very important to ensure that the amounts in the price list match the amounts we charge and state on the invoice.
The amount on the invoice must never be higher than what would result from our price list, while it may be lower if we grant the guest certain discounts. In that case, those discounts must be clearly stated on the invoice.
Can you use ready-made templates?
Ready-made price list templates can often be found on the websites of tourist boards and on various internet pages. If those templates suit you and contain all the elements we have listed here, feel free to use them and adapt them to your prices and what you offer.
Of course, if you want to put in a little more effort, create them yourself – it is not difficult, is it?
If you still have any doubts or questions, we are here for you!